Frequently Asked Questions
How can friends & family access my health information?
We will only disclose your health information to individuals you specify on your HIPAA release form. Your health information may also be accessed through your RXNT.com patient portal. Access to your portal is controlled by you; we do not provide others with that information.
How can I have my health records sent to someone?
You may request your health records to be sent to other agencies by contacting our office. If you wish for paper copes to be sent, a fee may be charged.
How can I have my prescription refilled?
Contact your pharmacy
How can I reschedule my appointment?
Please contact the office at 540.546.2624 with any schedule changes at least 48 hours prior to your appointment time
What health insurance plans do you accept?
Aetna, PPO, HMO AND MEDICARE ADVATAGE PLANS
Anthem, PPO, HMO and Health Keepers
BCBS, PPO, HMO and FEP Plans
CareFirst Administrators
Highmark BCBS West Virginia
Innovation Health
Peak Health
Magellan Complete Care of Virginia (Mental Health)
Optima Health
UHC Medicare Advantage Plans
Medicare Palmetto (including all secondary payers)
Notify your Insurance Company of your new Primary Care provider for any Virginia Medicaid Plans prior to being seen
What information should I bring to my appointment?
Please bring your insurance card, ID, and list of current medications
What should I do if there is inclement weather?
Contact office for updates regarding office closures.